Trustnet Direct at your service

There are several ways to get in touch with us here at Trustnet Direct for both
registered site users and our investment account holders.

Account Holders (Investment, ISA and SIPP)

We value your feedback. Please get in touch to help us improve our services.

If you have an investment account and are having trouble logging in (password or pin), experiencing other issues with your account or want to make a telephone trade, here’s how to contact us.

Secure Messaging

You can contact us 24 hours a day by writing a secure message. Typically we will respond within 24hours. Login to your investment account to gain access to your secure messaging service.

Telephone

0345 204 88 00 - Please Press Option 1

Calls to this number cost no more than calls to 01 and 02 numbers. Overseas callers, please dial.

+44 (0)141 206 3992

Our UK-based support service is available to assist you between 7.45am – 5.30pm Monday to Friday

Email

Click the button to access our email submission form. Please note, however, that
due to security reasons, we will not use email to disclose your account information.

ClientAssist

Tailored transfer service

For existing customers and others looking to transfer their investments to Trustnet Direct, we provide a tailored service to help move your investments from your current provider.

Or, if you’re thinking of opening an account and want to speak to us about our service, please call our ClientAssist team on:

0345 204 88 00 – Please Press Option 3

Calls to this number cost no more than calls to 01 and 02 numbers. Overseas callers, please dial.

Overseas callers, please dial:
+44 (0)141 206 3992

clientassist
Post

If you need to send in any forms or contact us by post our address is:

Trustnet Direct Sharedealing Services,
2 West Regent Street,
Glasgow,
G2 1RW.

Non-Transactional Site Queries

Can’t find what you’re looking for or have a query about some of the information on the site?

Telephone

0345 204 88 00 – Please Press Option 2

Calls to this number cost no more than calls to 01 and 02 numbers. Overseas callers, please dial.

+44 (0)1483 71 18 22

Our UK-based support service is available to assist you between 8am – 6pm Monday to Friday

Email

Click the button to access our email submission form. Please note, however, that
due to security reasons, we will not use email to disclose your account information.

Advertising & Press Enquires

Advertising - Richard Fletcher

For details on advertising with Trustnet Direct, please contact Richard Fletcher on:

020 7534 7662

richard.fletcher@financialexpress.net

Press enquiries - Tony Cross

For press enquiries, please contact Tony Cross at Monk Communications on:

07973 284 749

tony@monkcommunications.com

General enquiries - John Blowers

For general press enquiries, please contact John Blowers at Trustnet Direct:

020 7534 7692

john.blowers@financialexpress.net

5 big reasons to open a
Trustnet Direct Account

#1 Save Instantly
#2 Powered by FE information
#3 ClientAssist UK service
#4 The best tools
#5 Clear, low charges

ACCOUNT BENEFITS
 
 
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